Operations Manager

40 Hours Per Week


Are you passionate about member service? Do you have impeccable standards? Can you organize, lead and mentor a team to achieve outstanding results? If the answer is yes then you have just found your next career move.

We have an exciting opportunity to join one of the UK's largest fitness providers as an Operations Manager.

Roles and responsibilities

  • Be a role model for all club staff, leading by example in operational excellence

  • Play a leading role in managing the day to day function of the facilities and colleagues

  • To effectively oversee compliance of all departments in accordance with health and safety regulations

  • To support the General Manager with all facilities based issues either maintenance or cleanliness

  • To assist all line managers and colleagues to ensure staff training is up to date in accordance with company policies and procedures

  • To oversee all purchasing requirements required for the day to day operation such as cleaning products but to also ensure that all departments are purchasing in line with budgets

  • Recruit ‘brilliant people’, managing the process alongside the recruitment team ensuring compliance at all times

  • Being a multi-functional team member, including conducting guest tours and sales, initiating great member connections on the gym floor, supporting other team members with holiday cover and duty rotations.

Skills and Experience

  • A good level of knowledge of the fitness industry

  • Ability to continually provide outstanding customer service

  • Ability to mentor, motivate, coach and develop team members to achieve their potential

  • Ability to performance manage team members and ensure the whole team are working to the required standards

  • Ability to design, create and manage rotas effectively

  • Ability to meet set targets and deadlines

  • Ability to be self motivated and pro-active in your duties

Up for the challenge? Apply today!



  • Progression Opportunities
  • Competitive Salary
  • Generous Holiday
  • In House Training
  • Great Working Environment
  • On-Site Parking